Recently, we sent some of our total joint patients a postcard inviting them to our annual golf
tournament. Unfortunately, that postcard identified them as having had joint replacement
surgery, and is in violation of the Health Insurance Portability and Accountability Act’s privacy
The information disclosed included name, address, and the fact that they had joint replacement
surgery. The postcards did not include Social Security numbers or any other information that
could lead to identity theft.
We truly regret this incident and have taken immediate action to prevent this from occurring
again. In the future, all communications will be mailed in sealed envelopes so that no protected
health information is disclosed.
If you have any questions or would like additional information, you can contact Michele
Brinkman, Chief Operating Officer, at (518) 453-9088. Again, please accept our sincere
apologies for this incident. We take the privacy of your information very seriously and strive to
safeguard it to the best of our ability.